The switch to turn off the feature is challenging to find. Zocdoc turned off the feature and provided instructions on how to turn it back on and off in the future. So try that? /7egKiQg33CĪfter GBP support told us to contact Zocdoc directly, the dentist sent an email to Zocdoc requesting the feature to be turned off and this was the reply. If they're not authorized, then contact support to remove. It seems to explain the steps to remove these, primarily going to the provider if authorized and telling them not to show. This seems to be the help page specifically about that: Danny Sullivan clarified in a Tweet that we could circle back to GBP support if it turned out that Zocdoc wasn’t authorized. When we first noticed the Zocdoc links in the KP, we contacted GBP support and were told to contact Zocdoc directly. How to Get Zocdoc off Your Google Business Profile
As far as I can gather, if you have ever engaged with paid Zocdoc services, this feature will be turned on automatically as part of their partner syndication feeds. If you see Zocdoc appointment links in your KP they are there because of a setting that is turned on by default in the Zocdoc management dashboard. Here is what the Zocdoc appointment links look like. This dental clinic doesn't want this and has to give a kickback to Zocdoc each time a user books an appointment through it. Zocdoc appointment options being pulled into the business knowledge panel.
A few weeks ago I was reviewing the knowledge panel (KP) of a dentist in NYC and discovered that a highly visible portion of the KP was now occupied by Zocdoc appointment links.
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